faqs - The Valley Private Hospital

Where is The Valley Private Hospital located?
The Valley Private Hospital is situated on the end of Police Road where it meets Gladstone Road, in the suburb of Mulgrave. It is only minutes from the city of Dandenong and is easily accessible from the South Eastern Freeway and Eastlink.

How many patients can The Valley Private Hospital treat?
On any given day The Valley Private Hospital has the capacity to treat 110-140 patients.

What are the visiting hours?

The hospital visiting hours are between 10am and 1pm

Afternoon Visiting commences at 3pm and concludes at 8pm.

There is a rest period from 1pm to 3pm. No visitors or phone calls are allowed during this period

Is here accomodation nearby?

Yes hotel and motel accomodation is located in close proximity to the hospital.

http:/www.valleyprivate.com.au/visitorinformation/accomodationoptions/

Can I get to the hospital by public transport?

Major bus routes service the area surrounding the hospital. Contact Metlink Melbourne on 131 638 for more information.
Bus Route numbers
802 / 804 / 850 / 862
Click on links below for details

802 http://www.metlinkmelbourne.com.au/route/view/994
804 http://www.metlinkmelbourne.com.au/route/view/996
850 http://www.metlinkmelbourne.com.au/route/view/1025
862 http://www.metlinkmelbourne.com.au/route/view/1029

Some veteran patients are eligible to have transport arranged for them through the Department of Veterans' Affairs. The Department can be contacted for general enquiries on 133 254 or the local Veterans affairs network Offices on 1300 551 918 for further information.

http://www.dva.gov.au/DVASearchResults.aspx

Is there access for wheelchairs?

Yes.

You can arrange to drive to the front reception area and alight from the car in this location and enter the hospital via the foyer. It would be necessary to move the car or park at the rear of the hospital and enter via the Emergency Department.

Does the hospital treat veterans and war widow/ers?
The Valley Private Hospital is a Tier 1 hospital and provides comprehensive care for private patients including the privately insured, entitled veterans and war widow/ers as well as self-insured patients.

Does The Valley Private Hospital have an Emergency Department?
Yes, The Valley Private Hospital does have a full-service Emergency Department and can accept acute referrals 24 hours a day.

How can I find out about volunteering at The Valley Private Hospital ?
Volunteers have an important role to play at The Valley Private Hospital providing much needed support and assistance, and we welcome anyone interested in donating their time.

How can I contact The Valley Private Hospital ?
You can contact TVPH by any of the following means:

By mail: The Valley Private Hospital
PO BOX 1222

Dandenong Victoria 3170

Telephone: (03) 97909333
Facsimile: (08) 97900639
E-mail: contact.thevalley@healthecare.com.au

About Healthe Care
https://www.healthe.com.au

Who owns The Valley Private Hospital?
The Valley Private Hospital is owned by Australian company Healthe Care Pty Limited,. The largest network of privately-owned private hospitals in Australia. Healthe Care prides itself on delivering first-class care through our staff of medical nursing and allied health practitioners and using the latest in medical technology and equipment.

We will continue to grow our network throughout Australia, but always bearing in mind that people and their wellbeing are the defining factors that drive us towards service excellence.

Is The Valley Private Hospital Australian owned?
Yes - Healthe Care is an Australian company.

How many health care facilities does Healthe Care run?
Healthe Care owns and operates 13 facilities in Australia.